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We are unable to accept returns for any personalised product should you change your mind, we can accept if the product is recieved faulty.
Quotation from the Distance selling regulations Hand book 2010
Unless you have agreed that they can, your consumers cannot
cancel if the order is for:
We will accept the returned goods from you upon the following
If we are satisfied that there is a defect in the goods provided then we shall endevour to resolve the issue at our discretion and within a reasonable timescale. Where ever possible goods will be replaced like for like or credit note will be issued for part/full orders.
Faults are to be reported within 3 days of delivery and returned to us within 10 days of delivery.